Mak is a coach & soft skills trainer who has more than 41 years of work experience in the airline, hospitality, & training industry.

 

While working at Emirates Group of Companies from 1979 to 2010 he held key positions in sales, commercial & the Aviation College of Emirates Airlines in Dubai. Prior to coming to Dubai, he worked briefly with British Airways & James Finlay & Co., in Dhaka, Bangladesh.

 

Working as one of the Regional Commercial Support Managers in Emirates Airlines for nearly ten years he had the privilege of mentoring & coaching many UAE National Management Trainees to take on important positions in Emirates Airlines mostly as Area Managers.

 

Mak has trained over 40,000 people from various corporates/industries mostly in the United Arab Emirates and also provided coaching services to many others mostly in the area of sales coaching, life coaching & career coaching.

 

He is an ardent fan of Neuro-Linguistic Programming (NLP) - he is a certified NLP Practitioner, Master Practitioner, Train The Trainer, as well as a certified NLP Coach. He brings a host of NLP skills & techniques to his training and coaching business and has been highly successful in making a positive difference in the lives of many that he trained & coached

 

Mak is now self-employed and fully engaged in helping his clients through corporate training, one-to-one & group coaching and also dabbling with selling online video courses that include sales, customer service, self-development, leadership and other related soft skills.